Terms & Conditions
Terms and Conditions of using the services of Create My Song AI
Terms and Conditions
Last Updated: 20 April 2026
Welcome to Create My Song AI (“we”, “us”, “our”). By accessing or using our website and services, you agree to be bound by these Terms and Conditions.
1. Our Service
Create My Song AI provides custom AI-generated music based on user input, including descriptions, lyrics, and optional uploaded materials.
We use third-party artificial intelligence platforms, including Suno AI, to generate audio content.
2. Nature of AI-Generated Content
By using our service, you acknowledge that:
Music is generated using artificial intelligence and may vary in quality, style, and interpretation
Outputs are inherently unpredictable and may not fully match expectations
We do not guarantee uniqueness, originality, or commercial success
AI-generated content may contain similarities to existing works.
3. Orders and Delivery
All orders are custom-made based on your submitted brief
Delivery times are estimates and not guaranteed
Final files will be delivered in digital format (e.g. MP3 or WAV)
4. Customer Responsibilities
You confirm that:
You own or have permission to use any content submitted (including lyrics and audio files)
Your submissions do not infringe copyright, trademarks, or other legal rights
Your content is not unlawful, harmful, or offensive
We reserve the right to refuse any order at our discretion.
5. Intellectual Property & Usage Rights
5.1 Licence Granted
Upon full payment, you are granted a non-exclusive, royalty-free licence to use the generated song for personal or commercial purposes.
5.2 Restrictions
You may not:
Claim ownership of the AI generation system or underlying models
Resell or redistribute the raw generated output as a standalone product without modification
Use the content in a way that violates applicable laws or third-party rights
5.3 Third-Party Platform Terms
All outputs are subject to the terms of Suno AI. We are not responsible for changes to third-party policies that may affect usage rights.
6. Refunds, Cancellations & Consumer Rights
6.1 Your Statutory Rights
Nothing in these Terms affects your rights under the Consumer Rights Act 2015.
Services must be provided with reasonable care and skill. If we fail to do so, you may be entitled to a repeat performance or a partial refund.
6.2 Cooling-Off Period (Digital Services Exception)
Under the Consumer Contracts Regulations 2013, you have a 14-day cancellation right.
However, by placing an order, you expressly agree that:
Work will begin immediately
The service is personalised and made to your specification
Your right to cancel is lost once work has begun
6.3 No Refunds After Work Begins
Once work has started:
Refunds are not provided for:
Change of mind
Personal taste or subjective dissatisfaction
Misunderstood expectations not caused by our error
This is a custom creative service.
6.4 If We Get It Wrong
If your order:
Is not delivered, or
Clearly does not reflect your submitted brief due to our error
We will, at our discretion:
Revise or regenerate the content, or
Provide a partial or full refund
6.5 Revisions Policy
Each order includes 1 revision
Revisions cover minor adjustments within the original brief
Revisions do not include:
Completely new concepts
Major genre/style changes
Full rewrites of the original idea
These require a new order.
6.6 Chargebacks and Abuse
We reserve the right to:
Refuse refunds where the service has been delivered as described
Challenge chargebacks with evidence of delivery and customer input
7. Third-Party Services
We rely on third-party providers, including Suno AI.
We are not liable for:
Service interruptions
Platform outages
Changes in third-party functionality or policies
8. Limitation of Liability
Nothing in these Terms excludes or limits liability for:
Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Any liability that cannot be excluded under UK law
To the fullest extent permitted by law:
We are not liable for indirect or consequential losses
Our total liability is limited to the amount paid for the service
9. Termination
We reserve the right to:
Refuse service
Cancel orders
Suspend access
Where these Terms are breached.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
If you are a consumer resident in Scotland or Northern Ireland, you will also benefit from any mandatory provisions of the law of your country of residence.
11. Jurisdiction
The courts of England and Wales shall have jurisdiction, except that consumers resident in Scotland or Northern Ireland may bring proceedings in their own jurisdiction.
12. Changes to These Terms
We may update these Terms at any time. Continued use of the service constitutes acceptance of any updated Terms.
13. Contact
For any questions, please contact:
scotwed@gmail.com